PRIVACY POLICY​

Purpose of this privacy policy

Hopscotch Travel Limited (‘we’, ‘us’, ‘our’) respects your privacy and is committed to protecting the personal data you provide to us. This privacy notice will let you know how we collect, process and manage your personal data which we have received through your use of our website, www.hopscotchtravel.co.uk, “the website”, through your attendance at Hopscotch Travel Limited tours, through our arrangements with third parties referred to below and/or through other channels organised by us regarding the promotion and sale of Hopscotch Travel Limited services. The privacy notice will also notify you of your privacy rights in relation to the personal data and how the law protects you.

It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company offers services via WordPress, Rezgo and MailChimp platforms. these platforms provide us with the online presence that allows us to sell our products and services to you. Your data may be stored through their data storage, databases and the general applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Stripe.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at info@hopscotchtravel.co.uk or send us mail to: Hopscotch Travel Limited, First Floor, 227 West George Street, Glasgow, G2 2ND.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@hopscotchtravel.co.uk or send us mail to:

Hopscotch Travel Limited, First Floor, 227 West George Street, Glasgow, G2 2ND.